Privacy Policy


Welcome to  . We value your privacy and are dedicated to safeguarding your personal data. This Privacy Policy outlines our practices for collecting, using, and protecting your information when you shopping on our website—whether you’re accessing the site from the United States or Canada.

Information We Collect

  • Personal Data: Full name, email address, phone number, shipping/billing addresses, and payment details.
  • Order Data: Purchase history , order status, and delivery preferences.
  • Usage Data: IP address, browser type/version, pages of our site you visit , time spent on the site, and device information.

How We Use Your Data

  • To process and fulfill your orders.
  • To provide personalized customer support.
  • To improve our website and products.

How We Protect Your Data

  • We use industry-standard SSL encryption to secure data transmission on our site, and all payment data is processed by PCI DSS-compliant providers—we never store full credit card numbers on our servers.
  • We only share your data with vetted partners (e.g., USPS/USPS International for shipping, payment processors) that assist with order fulfillment; these partners are bound by strict confidentiality agreements and cannot use your data for unrelated purposes.
  • We never sell your personal data to third parties for marketing or advertising.

Your Rights

  • You have the right to contact us [email protected] request access to their personal data, correct any inaccuracies.
  • Update your personal information at any time via your account dashboard or by emailing our support team.

Cookies

We use cookies to enhance your shopping experience—for example, to remember items in your cart, personalize product recommendations, and track site usage to improve our services. You can disable cookies in your browser settings, though this may limit access to features like saved sweater size preferences.

Cross-Border Data Transfers

We are headquartered in the United States. If you are located in Canada or any other country outside the U.S., your personal information will be transferred to and processed within the United States.
By using our Site, you acknowledge that your information may be processed in jurisdictions with data protection laws that differ from those in your home country. We implement contractual safeguards (including Standard Contractual Clauses) and technical protections with our service providers to ensure your personal information receives a level of protection comparable to that required by applicable laws in your region.
Canadian customers may contact us at [email protected] to request access to, correction of, or deletion of their personal information, in line with applicable Canadian privacy laws.